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The hope of healthcare—value-add or adding value?
If your experience is anything like mine, the ability to add value to our patients and customers is a seismic shift! I wish I could say it is just as easy as offering value-add programs, but it not. Adding value is an intentional effort to make a relevant impact in the lives of the patients we serve. Adding value is key to leading patients to better health. -
Snow storms and the growing theme of the pharmacist waitlist
Pharmacy is like a snow storm. During a heavy storm, we cannot keep up with the falling snow even with constant shovelling. We end up going about our lives, then dealing with the damage when the storm is over. The act of shovelling is put on hold until after the storm is over.

