Healthcare

People make mistakes. For years I made the mistake of having as one of my leadership mantras: "strive for perfection and even if you fail to be perfect, you’ll still get great results.” Thankfully, a few years later, I did away with that expression/expectation. And what made me stop?

Ron Williams, a 64-year-old Toronto screenwriter, was packing for a move in March 2020 when a wine glass shattered on the floor. Several weeks later, his foot was swelling and hurt a lot—the small piece of glass had created a deep wound that got infected.