Pharmacy and the lesson of the wood stove
We need to recognize this lesson of the wood stove, because it gives us a tremendous clue for our leadership. We need to operate on the cause end of the law of cause and effect. What does that look like? It looks like adding value to the patients we serve. That often includes adding value to the teams that we serve on so that, as a whole, our teams can add more value to the patients we serve.