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Pharmacy U news

  • As a pharmacy leader, which should you be? Nice or kind?

    Niceness is overrated. Be kind instead. Kindness is about having our hearts in the right place. It’s about wanting the best for others and for ourselves. It has nothing to do with being liked.
    Gerry Spitzner
  • Benchmarking your pharmacy’s professional services performance

    Effective benchmarking is an essential step towards boosting your pharmacy’s performance, and professional services – so often a grey area for pharmacist-owners – is a great place to start.
    Mike & Max
  • What can the merry-go-round teach us about pharmacy leadership?

    We should strive to be in the centre of activity. When we are here, we gain perspectives that allow us to make better decisions to lead our teams well. The problem is, it isn’t always easy to stay in the centre. We must continually be working to gain this position and perspective.
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  • Pharmacists, interruptions can kill your train of thought

    There is a dramatic cost to restarting. In my previous article The Fear All Leaders Face I discuss the power of a mental health challenge called FOMO and how to reframe thought process to overcome it. But what about when your train of thought is constantly derailed?
    Jason Chenard
  • Once-in-a-lifetime opportunities make for better pharmacy leaders

    A few months ago, I made reference to “once-in-a-lifetime” opportunities and how they seem to come along about every two weeks. I am finding that to be very true right now.
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  • Thinking of buying a second pharmacy? You might want to read this first.

    To successfully acquire a pharmacy, you need to collect adequate information from reputable sources, understand the regulatory environment and sources of revenue, utilize trusted professionals, and be wary of irrational enthusiasm.
    Mike and Max
  • How to approach change management in your pharmacy

    Change is a must. Change is the future, however small, for pharmacy. It’s been a while since I have written an article and it took me some time to think about a topic that is relevant yet important. Then I thought, there is nothing else more relevant to talk about than change.
    Jane Xia
  • The fear all pharmacy leaders face

    After turning the dispensary lights out at night, despite a fear you may feel, you are not alone. In my previous article “A Leader’s Principal Role: Taking Care of People" I discuss the ruthless requirement and offer tangible examples where leaders take care of people. But while this is going on, who will take care of us?
    Jason Chenard
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