Pharmacy U news

What are your core values? You may not know them, but trust me, you have them. If you already have a list of core values, I encourage you to review those values with your team regularly.

Although some pharmacists might question the role of upselling in pharmacy, it can not only improve their sales but also enhance their patient care.

Every incoming script for a travel vaccine to a community pharmacy presents an opportunity to assess a patient’s preventable travel-related health risks.

Several weeks ago, I wrote a post about the difference between managers and leaders. A noticeable difference between the two is managers do things right while leaders do the right things.

With an increasing number of people managing COVID-19 from home, I have seen numerous ER doctors on social media mentioning a "serious and life-threatening condition that they are seeing frequently in hospitals: Diabetic Ketoacidosis (DKA).

Feeling burned out? Has your current effort been on growing your pharmacy OR dealing with vaccines, sanitizing, and putting out fires? From a business perspective, it’s time to move your focus back to thinking about growing your pharmacy. If you’re not growing, you're shrinking.

I believe that our oaths are one of those defined points that we must anchor ourselves to professionally and with our leadership. Oaths are promises that we make to the people we serve. And when we keep those promises, we can progress in an expected way.

Time after time it’s the same story. You look at advertising from most pharmacies and the message is always “transfer your prescriptions” or “fast, free, and easy transfers”. Often we are so focused on our own internal goals of script growth that we don’t truly consider our potential patients’ perspective.