ARTICLES BY THIS AUTHOR
- 6/21/2022
Pharmacy leadership calls for consistency
When it comes to becoming a better leader, we understand that this process is not automatic. It doesn’t just happen. It takes intentional effort. There is no minimum or maximum time it takes to become a good leader. I would say that it is an ongoing process. - 6/14/2022
What's the most important variable you need to know about as pharmacy leaders?
In March of 2010 I attended a meeting where I was introduced to the concept of the Appointment-Based Model of pharmacy. A key component of this concept was using synchronized refills to be able to drive the appointments with patients. My imagination was captured! - 6/7/2022
Learn the ABCs D&E of pharmacy leadership
It is not uncommon when I am discussing leadership with someone, especially a young leader, for the question to come up about what the most important things are a pharmacy leader does. - 5/31/2022
What can the merry-go-round teach us about pharmacy leadership?
We should strive to be in the centre of activity. When we are here, we gain perspectives that allow us to make better decisions to lead our teams well. The problem is, it isn’t always easy to stay in the centre. We must continually be working to gain this position and perspective. - 5/24/2022
Once-in-a-lifetime opportunities make for better pharmacy leaders
A few months ago, I made reference to “once-in-a-lifetime” opportunities and how they seem to come along about every two weeks. I am finding that to be very true right now. - 5/17/2022
Confessions of a conference speaker – Part 3
When you are communicating with someone, whether it be a single person or an entire audience (as with a public speaker), it is not just for information, but for transformation. The thing about transformation is that it often takes place in a series of steps. So, we must show people the next step they can take. This was a lesson that I did not grasp as a young pharmacist or when I first started speaking. - 5/10/2022
Confessions of a pharmacy conference speaker, Part 2
Leaders must be effective communicators. There is no doubt about it. You show me a leader who struggles to communicate, and I will show you a team that is struggling to perform. A significant event in my career happened when I walked into a pharmacy in South Carolina to talk about this pharmacy’s performance on cholesterol medications and the pharmacist said to me, “I don’t know what to say to my patients.” - 5/3/2022
Get ready to hear confessions of a conference speaker – Part 1
Last time we met, I encouraged you to consider conferences as a great place to find new ideas. Writing that post got me to reflect on the various conferences I have attended throughout my career. I thought I would share a story with you today. - 4/26/2022
Good idea hunting for pharmacists, Part 2
When I sit down to write this blog, it not uncommon for me to identify experiences I had at various conferences to use as inspiration for my writing. I realize now that we really shouldn’t be surprised about that. After all, a conference is not a natural place where we find ourselves, so when we get there, we absorb and process things differently. - 4/19/2022
Good idea hunting for pharmacists, Part 1
One of the best things that a leader can do is to collect a big bag of ideas. Then, when various challenges come up, you have a deeper well of solutions or possible solutions to draw from.