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Jesse McCullough

Founder, Keystone Pharmacy Insights

Author Profile

Jesse McCullough is the founder at Keystone Pharmacy Insights, Cochranton, Pennsylvania, and a frequent presenter at Pharmacy U.

ARTICLES BY THIS AUTHOR

  • 2/22/2022

    How do you measure quality and value in your pharmacy?

    What does quality look like in the pharmacy? And how do we lead our team to provide quality service to the patients that we serve? These are questions that I now find quite fascinating, however 15 years ago, I just assumed that I knew what it was.
  • 2/8/2022

    Use values to anchor your pharmacy leadership

    What are your core values? You may not know them, but trust me, you have them. If you already have a list of core values, I encourage you to review those values with your team regularly.
  • 2/1/2022

    Let's get ethical, ethical

    Several weeks ago, I wrote a post about the difference between managers and leaders. A noticeable difference between the two is managers do things right while leaders do the right things.
  • 1/25/2022

    Promises, promises….staying true to the pharmacist's oath

    I believe that our oaths are one of those defined points that we must anchor ourselves to professionally and with our leadership. Oaths are promises that we make to the people we serve. And when we keep those promises, we can progress in an expected way.
  • 1/18/2022

    Are you using GPS for your pharmacy leadership?

    We can learn an important lesson about our leadership from GPS. We can learn that there are some defined points that we need to stay in tune with to get where we want to go.
  • 1/11/2022

    3 keys to keep your New Year's resolutions

    The New Year is upon us. Yet as I write this post in early January 2022, I must take a short pause to wonder about a couple things. How many of us had a great 2021? How many of us are hoping that 2022 is exponentially better than 2021? How many of us made New Year’s Resolutions? And even though we are still in January, how many people have given up on those resolutions for this year already?
  • 1/4/2022

    Checkmate! Learning how to play your best offensive strategy

    With the new year come new possibilities and new opportunities. Today, I would like to take a moment to share with you an important strategy for building momentum for whatever goals and objectives you have made up your mind to achieve this year.
  • 12/14/2021

    All change occurs from the inside out

    If you are anything like me, you are now getting to the point where you have a list of things that you'd like to change. And given that we are coming up on the New Year, you may have quite a list of things that you would put in the category of “New Year’s Resolutions.”
  • 12/7/2021

    You get what you get. Time to up your expectations

    The playground of life can be a harsh teacher. The kids on the playground can be so blunt. As a result, we develop little pieces of supposed wisdom to help us through these turbulent times. Phrases like “sticks and stones may break my bones” or “I’m rubber and you’re glue.”
  • 11/30/2021

    My best pharmacy teacher

    Perhaps you've heard the expression before that experience is the best teacher? I know I have, and I would even suggest that I subscribe to it.