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  • The “nice personality” of pharmacy leadership

    As we continue our overview of the four principles of leadership growth, I will readily admit that most people may expect or want something much more glamourous than what I bring you today.
    a man wearing a suit and tie smiling and looking at the camera

  • Do you want every patient as a patient in your pharmacy? Discharging the incompatible ones

    The patient-healthcare provider bond is an alliance of honesty, understanding and trust. In our best attempts to provide patient care, we sometimes fail to establish the required relationship based on the way a patient treats us or the staff. This can feel like an incompatibility or inability to connect in a collaborative way.
    discharging patients

  • Are pharmacists too nice to get paid?

    The pharmacist personality is commonly a confrontation-avoider. We will often put ourselves out for the sake of others. People are used to getting our attention whenever they want it, no matter how small their query.
    payment

  • How to account for commercial terms payments – the right way

    Solid accounting practices are fundamental to enhancing and preserving the value of your pharmacy business. The converse, of course, is also true: bad accounting can undermine pharmacist-owners' ability to sell their pharmacy when, how and for how much they hope to.
    Mike Jaczko and Max Beairsto

  • Good intentions!

    To some reading this column, the word "intentional" will hit you like a punch in the nose. It will possess your attention and inspire your action. Intentionality does not discriminate. It is a principle that will serve all who choose to adopt it. I have yet to find anyone who has not benefited from intentionality.
    a man wearing a suit and tie smiling and looking at the camera

  • Can you selectively diversify your pharmacy day job?

    For the past five years my work portfolio has been a mix of corporate and independent pharmacy work. I have a day job at a corporate pharmacy as a practising pharmacist/pharmacy manager that I spend close to 40 hours per week at and own two pharmacies well outside of the trading area to avoid any conflict of interest.
    Jason Chenard

  • Things don’t just happen in your pharmacy….

    Let me ask you a question: have you ever made a New Year’s resolution? We probably all have. If we follow the statistics, it is very likely that we did not keep that resolution either.
    a man wearing a suit and tie smiling and looking at the camera

  • For Mental Health Month, help your patients on their journey to health

    As pharmacists, we are in a perfect position in our role to connect with patients and to help them explore areas in their life that may have gone awry and that could use a new perspective and a new point of view.
    Hugh Toner
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