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  • Pharmacy leadership is all about building and maintaining trust

    A bane of my existence in an earlier part of my pharmacy career came around prescription transfer coupons. The company I worked for at the time would put coupons in the weekly circular to invite and entice new patients to transfer some (or all) of their prescriptions to our pharmacy. These promotions would have good results to bring new patients to our pharmacy, but we would struggle to keep them. Why do you suppose that was?
    a man wearing a suit and tie smiling and looking at the camera
  • The difficult yet necessary conversations pharmacy coaches must have

    Hockey has been a big part of my life since the ages of VHS tapes and dial-up internet. While I no longer play competitively (or rewind my movies), I take pride in coaching my kids’ teams. It is here that I have come to realize a similar role hockey coaches and pharmacy managers play in enabling the difficult conversations.
    A group of people wearing hockey equipment on ice
  • The startling side effects of loneliness

    Even though we are often constantly surrounded by co-workers, customers and patients, pharmacists can be particularily susceptible to loneliness.
    A young male healthcare worker looking despondent
  • Will anyone listen this time?

    A new report from an independent economic think tank calls for all provinces to allow pharmacists the full scope of practice afford to their counterparts in Alberta. Will anyone listen?
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  • How did I start my new career? By starting.

    Not long ago Katrina Azer was an extremely unhappy pharmacist who finally quit a job that was so stressful it was harming her health. All she had was a passion and an idea, but that was enough to prompt her first step towards a fulfilling new career. You can do it too, she insists.
    Brunette thirty-something woman Katrina Azer smiles at the camera
  • Could five minutes change your life?

    What difference can five minutes make for you? Will your pharmacy business be different? How about the way you interact with staff and patients? Or the way you do the jobs you do every day?
    a man wearing a suit and tie smiling and looking at the camera
  • Pharmacists, it’s time to plan your indispensable rest

    To be able to show up purposefully during the work, we need to get purposeful rest. In a profession with countless shortages of personnel and growing responsibility it is extremely difficult to get the rest. The trouble is, if we do not, we will never adapt and be stuck rushing our workouts with little gains.
    Young white woman squatting to lift a heavy weight at the gym
  • Changes and choices

    Change is never easy, especially when it’s forced up on us. But very often, change happens to teach us something new about ourselves.
    Blocks spell out chance/change
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