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  • Walking in other people’s shoes: a thought experiment

    Complexity is the reason the healthcare system is collapsing: patients are older, on more drugs, with high expectations, and not enough beds.
    a man wearing a suit and tie
  • Leading through change in pharmacy

    One of the earliest lessons I learned in pharmacy school was that pharmacy is always changing. My experience over my own career has certainly proven this to be true. However, while we were told to expect change, what I wasn't prepared for was how to embrace it, let alone lead others through it.
    Blocks spell out chance/change
  • How your new pharmacy boss presses a special reset button

    A new boss is an opportunity. People on are good behaviour and their minds are sharp. They are energized and observant. They try to make good impressions and become free to give opinions they would not have before. The new boss organically lights up the reset button, now available for the staff to press.
    a person using a mouse and keyboard
  • 5 year-end tax tips for pharmacists

    Every investor likely has specific circumstances and situations that may limit utilization of some of these year-end tax tips. It’s best to check with your accountant first before making any tax-related changes. You have plenty of time before the year end to take action, so get cracking…unless you actually enjoy paying taxes!
    Mike Jaczko
  • Is pharmacy ready for love?

    Much of the decision-making matrix people unconsciously use in their lives is based on the sum of their life experiences and conditioning. And when we are scared or stressed, it’s either love or fear that motivates us to survive.
    Young female pharmacist making heart hands symbol
  • Young and old

    I’d like to share with you the stories of two patients: the oldest and the youngest patients I have seen with a presentation of cardiac dysfunction.
    a man wearing a suit and tie
  • How to manage the babysitting part of our pharmacy job

    Ever find yourself working harder than you need to in the process of buying something for your pharmacy? When choosing a vendor, I have learned that I prefer to do business with those I can communicate with, which is a nice way of saying that I do not have to babysit them.
    Jason chenard
  • What's the secret pharmacy code?

    Having leadership guidelines – like a road map – remember road maps, pre-GPS? – ensures your team knows your expectations and those of your store or the organization which you lead or where you work. I call this my – but ultimately the team’s – Leadership Code.
    Doug Sherman
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