What's the secret pharmacy code?
Having leadership guidelines – like a road map – remember road maps, pre-GPS? – ensures your team knows your expectations and those of your store or the organization which you lead or where you work. I call this my – but ultimately the team’s – Leadership Code.
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More Blog Posts In This Series
12/16/2024
Doug’s leadership code: mistakes = opportunities
People make mistakes. For years I made the mistake of having as one of my leadership mantras: "strive for perfection and even if you fail to be perfect, you’ll still get great results.” Thankfully, a few years later, I did away with that expression/expectation. And what made me stop?
11/18/2024
Doug’s Leadership Code–the importance of eagles who fly in formation
I’m not sure when, or where, or from whom I stole the phrase “eagles who fly in formation.” But, as a teenager, I certainly learned the foundation of successful leadership as a Little League coach and then running restaurants and leading independent retail pharmacies.
9/23/2024
Introducing my 9 Fs of leadership
The days of ‘Command and Control’ – ‘Do as I say, not as I do’ – are long gone, and thankfully so. You don’t have to be the CEO to influence the culture of your organization or store. Everyone plays a part in the establishment of the work culture; the CEO simply sets the tone and encourages similar behaviours from every team member.
