ARTICLES BY THIS AUTHOR
- 11/8/2022
How to turn paperclips into potent pharmacy ideas
In 2005, I received a phone call with an idea. The idea was to get pharmacists trained to provide immunization services. At the time this was an outrageous idea to me. But I did not reject it. About a dozen pharmacists trained with me that first year. Fast forward six years and I found myself serving on a team that had trained over 12,000 pharmacists! - 11/1/2022
How to break down pharmacy walls and build bridges
In the real world, building a bridge takes engineers and raw materials and time. In the leadership world, it takes the ability to communicate effectively, to establish and build a relationship, and time. - 10/25/2022
How the Exchange Principle can help your pharmacy practice
The relationship principle that I have learned to employ is called the Exchange Principle. The Exchange Principle says before you put someone in his place, you should put yourself in his place. - 10/18/2022
What's your capacity to face problems in your pharmacy?
I ran into an old friend who is currently a district supervisor for several pharmacies. After a bit of small talk, I asked how things were going and how her team was holding up. She went on to describe a bleak situation. - 10/11/2022
Pharmacy leadership and the riddle of the 3 frogs on a log
Often, when we start to think about how things can improve, we quickly jump to external sources and resources and become discouraged because we may not have much, if any, control over those resources. - 10/5/2022
Planting the seeds of pharmacy starts from the inside out
Think about this: when we each of us entered pharmacy school or began working in a pharmacy, we knew very little. Then through a steady diet of intentionally learning the various aspects of pharmacy practice, we grew and became more confident and competent in the care we provide. - 9/27/2022
Carrots, eggs, coffee...and pharmacy
A couple weeks ago, I was scrolling through LinkedIn and one of my colleagues had shared a post about carrots and eggs. The point of the post was that if you put a carrot and an egg into boiling water, over time the boiling water makes the carrot soft while the egg becomes hard. - 9/20/2022
How to make a better mousetrap (the Law of Complexity)
Something that captured my professional imagination many years ago was the idea of measuring quality in the pharmacy industry. How do we know if medications are being used appropriately? - 9/13/2022
Hairstyle, lifestyle, and workstyle – pharmacy style
If you have ever seen a late-night infomercial on television, you may have encountered a product that was so amazing and so easy to use that all you had to do was “set it and forget it.” While that phrase may sell product in late night infomercials, it most definitely does not apply to the pharmacies. - 9/6/2022
Lifestyle modifications and medication adherence
Many people, including myself, believed at one point that patients were very much like a cup. The education provided would be like the liquid filling up the cup. Once the cup got filled to a certain level, like a switch, the patient would begin to do everything correctly.