ARTICLES BY THIS AUTHOR
- 10/25/2022
4 top U-turn decisions pivotal to your pharmacy practice
A U-turn is a manoeuvre to completely change direction. For most decisions in life, changing direction goes without much notice or consequence. Most of life’s day-to-day decisions don’t carry much consequence if we get them wrong. But there are 4 choices that carry much more weight. - 10/18/2022
Five top sleep habits for pharmacists and how to win with them
Pharmacists don’t always take their own advice. We counsel on sleep hygiene and appropriate sedative use, then go home and turn on the TV or burn 35 minutes on our phones. - 10/11/2022
Pharmacy leaders resemble triathletes in at least 7 ways
The make-up of a triathlete is not all that different from that of a pharmacist. Years of triathlon training and racing have taught me many translatable skills and qualities that have translated into my becoming a better pharmacy leader. - 10/4/2022
Sleep on it! Turning it on and off in your pharmacy
Sleep permits the brain to process the day, wipe away the emotional fragility of our interactions and wipe the slate clean. That’s the reason we say ‘sleep on it’ since you will be fresh-minded in the morning to decide. - 9/20/2022
Succession planning: Delayed gratification sucks (but it’s so worth it in your pharmacy planning)
As a pharmacy leader your goal should be to have the team deliver greater results after you are gone, demonstrating the power of your leadership in building teams, systems and culture. - 9/13/2022
How does a pharmacy rebound from criticism?
When pharmacy staff get angry words from patients, what the pharmacy manager says next means something. Something potentially very important to how the interaction carries on. - 9/6/2022
Your pharmacy staff: generalists or specialists?
Like doctors, in pharmacy we have specialists and generalists. I am referring to each of your registered and unregistered staff. The specialists are bone-deep great at a few skills that they have honed over years of experience. - 8/30/2022
Spinning bad pharmacy problems to your advantage
A good staff member gave us her resignation the other day. This is certainly not the first time a staffing change presents a problem in pharmacy, yet every time you lose a good person it has you feeling like you have a new problem to solve. - 8/23/2022
Give and take in pharmacy – On finding mental balance
So many times, life defaults us to approach mental 'balance' from the negative instead of the positive. In order to take, we must also give. - 8/23/2022
Give and take in pharmacy – On finding mental balance
So many times, life defaults us to approach mental 'balance' from the negative instead of the positive. In order to take, we must also give.