Jason Chenard
ARTICLES BY THIS AUTHOR
- 5/5/2026
The seven characteristics of ideal pharmacy leaders
Journaling to uncover answers in pharmacy. - 2/24/2026
Pharmacists: teleprompters or prescribers?
Remember when your classmate said he would know the answer when he saw it listed in the options? He was right. And this was the first clue that pharmacists have teleprompter brains. - 10/27/2024
How to manage the babysitting part of our pharmacy job
Ever find yourself working harder than you need to in the process of buying something for your pharmacy? When choosing a vendor, I have learned that I prefer to do business with those I can communicate with, which is a nice way of saying that I do not have to babysit them. - 9/4/2023
The new pharmacy sweet spot
In an era when pharmacy scope of practice is changing rapidly and we venture out into new practice models, we may feel insecure at first. Perhaps the first few times we administer subcutaneous injections or prescribe antibiotics without a physician we will feel out of place. In these moments we must develop new beliefs, new confidence and a willingness to have flexible convictions as we practise deeper. - 8/28/2023
Pharmacists have teleprompters for brains (revisited)
All pharmacists have at least one thing in common: we passed a few multiple-choice exams. Remember when your classmate said he would know the answer when he saw it listed in the options? He was right. And this was the first clue that pharmacists have teleprompter brains. - 8/21/2023
What if you hire the wrong people in your pharmacy?
Once we invest (or waste) time doing (or not doing) something, we do not get it back. Staffing your pharmacy is much the same, since time spent recruiting, interviewing, onboarding, training and support a new employee will never be given back. Thus, bringing on the wrong person comes with significant costs. - 8/14/2023
The unfortunate truth: every pharmacy staff member is replaceable
This sounds harsh, but it often goes unrecognized so here it is straight: no matter what your pharmacy role is, you are replaceable. While you may not imagine that someone else is capable of taking over your job, there is. If you think your exit from your pharmacy will result in its closing, you are wrong. - 8/7/2023
Accepting bad news in your pharmacy
Bad news is confrontational. We hesitate to disrupt homeostasis because we are afraid of the negative emotions it will cause others and ourselves. The imagined response in anticipation of our inflammatory reaction makes others procrastinate. What if there were a way to force bad news from coming out before it is too late?
