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Pharmacy U news

  • 3 friends – the critic, the “friend” who never shows up, and your best friend
    I don’t know what your relationship is like with these three friends, but I invite and encourage you to be the best friend to today, just as he is to you. Do not count on tomorrow, for he is always accompanied by tons of anxiety. Learn from yesterday, but do not spend so much time that you are filled with regret over what you woulda, coulda, shoulda.
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  • 3 tips to help pharmacy leaders clear the slate
    Clearing the slate means that I come to work each day with the discipline of delegating as many items from my to-do list to others as I can. I explain ahead of time that I am passionate about what we do and I think about it a lot. The thinking generates many action items that I alone could never accomplish.
    Jason Chenard

  • What’s the pharmacy leadership skill of the future?
    Have you ever been knocked down? We all have. We have all been knocked down literally or figuratively before. And chances are, we will all be knocked down again. But is that such a bad thing?
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  • Pharmacists, you are movie stars!
    Whether pharmacists like it or not, we are the celebrities of the pharmacy. We have important staff around us that keep us afloat but to many of our patients, especially our most regular ones, we are their main event.
    Jason Chenard

  • How technology can improve your pharmacy’s efficiency—and make your life easier
    If you are still doing things the same way you were 10 or 15 years ago, chances are your dispensary is behind the times. And you might very well be making your life – and your pharmacy’s operations – more difficult than they need to be.
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  • How do you make tough decisions in your pharmacy business?
    In the pharmacy, there are many decisions to make. Some are easy to make, others are much more difficult. The decisions are not only about patient care; they also include decisions about staffing, inventory management and contracting, and list goes on (and on).
    a man wearing a suit and tie smiling and looking at the camera

  • What’s your pharmacy leader strategy? Are you ‘in charge’ yet ‘out of control’?
    Great pharmacy leaders find themselves organically in charge of the operation yet out of the control of the minutia. How? They create an environment where people contribute to the development of their plans. They mobilize the right answers by giving autonomy.
    Jason Chenard

  • An epidemic of job burnout for pharmacist-owners
    Job burnout impacts not just the pharmacists and their enjoyment of work, but also everyone in their circle—staff, family and customers. It can also take a financial toll, adversely affecting their job performance and their interest in running the business.
    Mike Jaczko and Max Beairsto
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