Tips for handling irate or rude patientsHow to effectively defuse the situation in a professional manner. ISMP Canada offers free webinars Raising antibiotics awareness OCP rolls out medication safety program to all community pharmacies Tech heads home to help community Tech team receives Med Rec award ISMP identifies top medication safety issues B.C. College of Pharmacists helps techs prepare for practice reviews U.S. changes tech eligibility certification requirements Pharmacy technician home visit program leads to positive outcomes Technicians identify medication discrepancies, update med and allergy lists, and recognize patients in need of referral First Previous 42 43 44 45 46 Next Last
