Tech masters the challenges of change Stepping out of her comfort zone has led pharmacy technician Jamie Burkett to a unique role in operations. Helping patients navigate the reimbursement mazeEducational videos from Rx Navigator Solutions helps patients and providers better understand reimbursement and coverage processes. Let's talk about . . . the Bid Why we need to do a better job of convincing others to venture away from urban settings. Turning a customer into a patient When you elevate the patient experience, you elevate your own work experience too. Tech disciplined for privacy breach Saskatchewan pharmacy tech subject to an investigation and disciplinary measures. The 5 As: Ways to handle pressure and prevent burnout in pharmacy A webinar from the Pharmacy Technician Society of British Columbia discusses practical tools techs can use to manage stress. Pharmacy tech fills gap in healthcare apparel with culturally inspired scrubs Patricia McCartney’s line of scrubs gives Indigenous healthcare professionals—and allies—a way to wear their support. Let's talk about . . . team cohesion Why the key to continuous quality improvement is always a solid team. Gratitude to the grateful A patient's letter reminds me that we are helping change lives, and that is incredible. Professional healthcare vs. personal limits Reflecting on the pressures facing pharmacy teams when it comes to toxic patient behaviour. 1 2 3 4 5 Next Last