- 7/2/2024
In recent weeks, I have come to realize that I have done a poor job as a historian to document certain events throughout my career. This fact has been emphasized by our smartphone-rich world where many people document numerous aspects of their lives with photographs. I am still learning that skill.
- 6/25/2024
There is a certain level of chaos that exists in any pharmacy. One of the ways I measure this is by prescription volume. My last assignment as a pharmacy manager was in Punxsutawney, Pennsylvania – the home of the groundhog! This particular pharmacy was filling about 2,200 prescriptions a week at the time.
- 6/18/2024
The thing about a bigger and brighter future is that it is not easy to get to. We need leaders to get there. You, for example, may have a dream or an idea or a vision for a bigger and brighter future for yourself, and your family, and your team, and your patients. For that bigger and brighter future to get here, you will need to lead your people there.
- 6/10/2024
Just like your car. You need both the accelerator and the brakes. One without the other can lead to disaster. Someone with a different perspective or tactic is not your enemy. I am reasonably sure they are looking forward to a better tomorrow, just as you are.
- 6/4/2024
Many years ago, I was a floating pharmacist and I had responsibilities to schedule and provide coverage for more than a dozen stores. This was my first leadership role as a pharmacist outside of leading my store teams and patients. I now had the opportunity to lead dozens of pharmacists and work out schedules to keep families happy and stores open.
- 5/28/2024
Have you ever become angry or frustrated because someone didn’t do what you told them to do? Or have you ever not done something in the way you were instructed to do? We all have at one time or another!
- 5/21/2024
A bane of my existence in an earlier part of my pharmacy career came around prescription transfer coupons. The company I worked for at the time would put coupons in the weekly circular to invite and entice new patients to transfer some (or all) of their prescriptions to our pharmacy. These promotions would have good results to bring new patients to our pharmacy, but we would struggle to keep them. Why do you suppose that was?
- 5/14/2024
What difference can five minutes make for you? Will your pharmacy business be different? How about the way you interact with staff and patients? Or the way you do the jobs you do every day?
- 4/30/2024
The local pharmacy is a wonderful illustration of a place where leadership is required. Each member of the staff as well as each patient has unique needs. The leader recognizes the best way to serve each person is by tailoring the approach for each person and situation. This is definitely not a science, but an art form that develops over time as it is nurtured.
- 4/30/2024
I don’t know what your relationship is like with these three friends, but I invite and encourage you to be the best friend to today, just as he is to you. Do not count on tomorrow, for he is always accompanied by tons of anxiety. Learn from yesterday, but do not spend so much time that you are filled with regret over what you woulda, coulda, shoulda.
- 4/23/2024
Have you ever been knocked down? We all have. We have all been knocked down literally or figuratively before. And chances are, we will all be knocked down again. But is that such a bad thing?
- 4/16/2024
In the pharmacy, there are many decisions to make. Some are easy to make, others are much more difficult. The decisions are not only about patient care; they also include decisions about staffing, inventory management and contracting, and list goes on (and on).
