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Leadership in Pharmacy


  • 12/26/2023

    Jesse’s predictions for pharmacists in 2024

    The beginning of a new year often has people looking hopeful at the possibility of what may be. Yet we know the vast majority of people who set New Year’s resolutions drop them within days or weeks of starting them. And they do this year after year.
  • 12/12/2023

    The hope of healthcare – trade-offs!

    Within the world of pharmacy, we must be intentional to show the value that is provided to our patients. In the absence of recognizing the value, a patient can become disengaged with his care.
  • 12/5/2023

    The hope of healthcare—value-add or adding value?

    If your experience is anything like mine, the ability to add value to our patients and customers is a seismic shift! I wish I could say it is just as easy as offering value-add programs, but it not. Adding value is an intentional effort to make a relevant impact in the lives of the patients we serve. Adding value is key to leading patients to better health.
  • 11/28/2023

    The hope of healthcare – the value circle

    There are far too many times when a patient is diagnosed, a medication is prescribed, and the timeline to assess success or failure of the therapy is not defined in a timely or meaningful way. It is like a circle that is incomplete.
  • 11/21/2023

    The hope of healthcare – the creation of value

    Value is what we must set out to deliver. Every day. To every patient we serve. Pharmacists are the Hope of Healthcare (at least partly) because we can deliver that value and have that impact. We are accessible to so many people. Yet here also lies the challenge: are we delivering value? How do you know you are delivering value?
  • 11/7/2023

    The hope of healthcare—pharmacists must be bigger

    For pharmacists to be the hope of healthcare, we must be ready to articulate the unique problems that we solve. We know we can solve problems. Some of the problems we solve are expressly defined by a local, regional, or national agency. Some are because of our unique positioning within the larger healthcare system where no law or regulation provides comment or limitation.
  • 10/31/2023

    The hope of healthcare – pharmacists solve problems

    Pharmacists are paid to solve problems. Truth be told, every person on planet Earth is paid for the exact same reason. Everyone is paid to solve problems. The chef is paid to solve the problem of people being hungry. The lawyer is paid to solve legal problems. Pharmacists are paid to solve drug-related problems.
  • 10/17/2023

    The hope of healthcare – strategies for navigating risk, part 2

    When we were training pharmacists to provide immunizations, part of the training was what to do in the case of an allergic reaction. The executives in the company knew immunization services were an appropriate next step in services to offer our customers, but there was still concern about “What if something bad happens.”
  • 10/10/2023

    The hope of healthcare – strategies for navigating risk, part 1

    As we consider pharmacists as the hope of healthcare, we must be open to and aware of the need for change and the risk associated with it. Today, we will take a look at a few strategies you can consider to help you navigate risk.
  • 9/28/2023

    The hope of healthcare – navigating risk in pharmacy leadership

    In the world of pharmacy leadership, the ability to navigate risks effectively is a crucial skill. Just like a ship captain charts a course through treacherous waters, pharmacy leaders must steer their teams and organizations through potential pitfalls. But how can pharmacists learn to balance advancing practice and risk?
  • 9/19/2023

    The Hope of Healthcare: Risk management

    Many pharmacists are highly sensitive to risk. I would actually go so far as to say that pharmacists are largely risk averse. And for good reason. We hold people’s lives in our hands. If you have ever made a dispensing error, it sticks with you.
  • 9/12/2023

    The Hope of Healthcare – the Call of Courage, Part 3

    Over the years, I have had the privilege of addressing thousands of pharmacists and pharmacy students. While I have not shared this story for quite a while, I believe it is fitting for our consideration of courage.
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