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Embracing change: an appointment-based model at Kawartha Lakes Pharmacy
When Ontario pharmacy owner Mike Cavanagh pioneered an appointment-based model of practice in 2018, which is anchored by the synchronization of chronic medications to facilitate quarterly follow-ups with patients, little did he know he would be ramping up the model to new heights during the COVID-19 pandemic. -
Pharmpreneur of the week Erene Kaldas: "I never wanted to be the status quo."
There is an essential need for creativity in entrepreneurship; always question how to stand out to patients and customers beyond what other competitors can offer, prioritize the customer through teamwork. The concept of managing a business is built upon the team. “Together we are stronger!”

