Practice Management

Keeping first appointment clinical and moving admin work into a digital pre‑visit process is working.

Patients testified that they believed the staff member was a licensed physician.

The union representing Dynacare workers in Manitoba says they will abide by the decision.

We appreciate your help and your colleagues will appreciate your insights!

Being a parent can teach you a lot as a physician—but what about being a grandparent?

A time will come when notes are so customized and the error rate so low that reviewing AI scribe summaries isn’t worth the opportunity cost.

Why flexible coverage needs to become part of physician workforce planning.

As baby boomers retire en masse, healthcare employers are using 'temp-to-direct' strategies and targeted college partnerships to train and retain essential administrative staff.

The shifting landscape includes new payment models, lower admin burden and team-based care in a bid to keep FPs in the clinic. Will these efforts pay off?

Four years ago, charge nurse Dave Falconer noticed a few whiteboards that were seldom used—and saw opportunity.