In a live poll at the OPA RxTalks conference, 95% of pharmacists in the audience said they had experienced or witnessed mistreatment by a patient. The problem goes beyond the people in that room and it's time to address it.
Just looking at the broad stroke numbers of what it was like for me starting out as a family doctor in the 1990s compared with today—it makes no financial sense for a new MD to pick family medicine.
Quebec pharmacy owner Sarah Saudrais Janecek also admitted she gave non-pharmacist associates access to her prescription and clinical services software, and stored certain prescription documents outside her pharmacy.
While being my own boss is exciting, being able to help pharmacists maximize their success is equally exciting. Seeing people step into their potential is exciting. And being able to solve the various problems that come up along the way is also exciting.