The pharmacist was abrupt when I arrived for my flu shot. She looked only at her computer and mispronounced my name twice. The next day, I saw another pharmacist for my COVID booster. 'It's so boring,' he complained, when I asked how he was coping with his work.
The Alberta College of Pharmacy will update its Standards of Practice for Pharmacists and Pharmacy Technicians next year, with the hope of getting the final changed version in place by late 2023.
Running a successful pharmacy is not all fill and bill. There are many more factors that determine the health not only of your patients but of your overall business.
I firmly believe that to lead a purposeful life we need to have the humility to keep learning, the resilience to keep adapting and the passion to keep improving.