Patient Compliance

A report and interviews last year saw now Premier Danielle Smith argue that Alberta's health system is bending badly under the weight of soaring costs—and that only a healthy injection of user-pay and insurance industry thinking can fix it.

The pharmacist was abrupt when I arrived for my flu shot. She looked only at her computer and mispronounced my name twice. The next day, I saw another pharmacist for my COVID booster. 'It's so boring,' he complained, when I asked how he was coping with his work.