The Alberta College of Pharmacy says in an email that it is aware of the issue, and that it encourages pharmacies to take extra precautions in their storage and sale of products containing dextromethorphan.
Dr. Celeste Jean Thirlwell would offer the first exemption letter to a patient for $300, with discount pricing for multiple letters and multiple family members.
Federal public health officials say a freezer door was left open at the national emergency stockpile in December 2024, causing the loss of $20 million worth of medication.