Strategy

Often when things get challenging, our default is to fall into complaining and negativity. While that might feel satisfying for a moment, it serves no one and can drag down the morale of everyone around us.

Thinking about pharmacy as the balance of taxi and Uber allows the big shifts to organically happen over time. It allows us to maintain the past and build the future while handholding the customer through the changes that affect their pharmacy visit experience.

We are living in a time when health disparities loom large. Community pharmacies have a unique opportunity to serve as pillars of wellness, equity and social innovation.

After sounding the alarm on dishonest practices for more than 15 years, pharmacy groups relieved as FTC report and Congressional hearings rake three top PBMs over the coals and pledge urgent reforms.

Depending on your finances, these changes with impact individual physicians very differently.

There are good business reasons to adopt sound accounting practices. Detailed, exact books can help you assess your pharmacy’s financial performance and find areas of strength, weakness, opportunity and risk. They also make your life a lot easier when you have to deal with regulators, tax authorities or financial institutions. But they are absolutely essential when you want to sell your business for a good price.

Over the last several months, I have observed so many leaders throughout the various areas of healthcare doing wonderful things. People on the cutting edge of care who are pushing for a brighter tomorrow for their patients, their colleagues and themselves. Yet, we still face major issues.

Dr. Shawn Whatley argues that much of medicare’s dysfunction comes from compromises made to win votes in moments of political weakness.