ARTICLES BY THIS AUTHOR
- 6/13/2012
Lost . . . in translation
Language barriers can turn into gigantic—and humorous—hurdles when you introduce a third-party translator - 6/13/2012
LETTER: Incorrect photo
- 6/13/2012
It’s representational rights, duh
We have fallen for a charade that is only now becoming clear - 6/13/2012
Is your office prepared for a patient with an emergency?
Use these 10 tips to make sure you and your staff are ready to respond to a crisis - 6/13/2012
In appreciation of the true first line of care
My receptionist goes above and beyond the call of duty for patients, and it means the world to them - 6/13/2012
How federal retirement benefits factor into your plans
The Canada Pension Plan and Old Age Security programs face different futures - 6/13/2012
Doctor, soldier, tinkerer
Military surgeon Dr. Dennis Filips had a simple idea for closing life-threatening wounds. Now his clamp device is winning innovation awards and is almost ready for the marketplace - 6/13/2012
A lesson in grumpy
When speaking with an irritable patient, empathy will get you everywhere.