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Pharmacy U news

  • Doug’s leadership code: mistakes = opportunities

    People make mistakes. For years I made the mistake of having as one of my leadership mantras: "strive for perfection and even if you fail to be perfect, you’ll still get great results.” Thankfully, a few years later, I did away with that expression/expectation. And what made me stop?
    Doug Sherman

  • It's year-end tax cleanup time for your pharmacy business!

    Tax-loss selling is an investment strategy that can lower your tax bill. Interested in knowing more? Does this apply to your pharmacy business? Read on. This investment strategy kicks in when you sell a stock for a capital loss, so that you can use the loss to offset realized capital gains with a view to reducing the tax you ultimately pay.
    Mike Jaczko

  • How do you avoid hurt feelings in your pharmacy?

    As part of the duties of being a pharmacist, our job involves helping people when they are not at their best. Empathetically recognizing that they carry burdens with their visits to see us is the first step to being the helper (as bystander) instead of a combatant fighting against them. They do not necessarily mean to fight us, but we are just sometimes in their way. It is our job to recognize that and manage it.
    Angry male patient with female healthcare worker.

  • As pharmacists, are you open to options?

    How many times have you heard someone say, “I’m just a pharmacist,” or “I’m just a technician”? When we define ourselves by limitations, we fail to see the options that could move us forward. It’s almost as if staying stuck feels safer than exploring the unknown.
    a man wearing a suit and tie smiling and looking at the camera

  • Smart pharmacy staffing for the holidays

    Labour shortages have been a fact of life for generations. Complicating this situation is the significant upset in staff availability over the holidays. So how do you plan your pharmacy staffing for the holiday season?
    holidays

  • How can pharmacists help people say “yes”?

    One critical leadership lesson I’ve learned is this: if you want others to confidently follow, you must show them how your vision connects to their success. By addressing concerns, painting a vivid picture of the benefits, and actively listening, I helped my team see the value—and ultimately, say yes. As a result, the profession of pharmacy is better off, and importantly, so is patient care.
    a man wearing a suit and tie smiling and looking at the camera

  • 3 key reasons pharmacists are lonely at the top

    We are unique. Pharmacists are their own kind, and we lack a band of unity where we can vent, share ideas and correct each other when going off-path. The result is a feeling of being somewhat isolated. Since we cannot exactly place our identities within the groups of people around us, we can feel different and often lack a suitable like-minded partner to support us as we navigate and process the day.
    pharmacy staff

  • Yes, pharmacists use four letter words

    While we may not always be on our game as pharmacy leaders, we need to understand that we are mentors whether we like it or not. Our actions, words and behaviours automatically serve as examples of what we expect from others.
    pharmacy staff
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