7/5/2011 The phone is one the biggest interrupters for doctors. I have no phones in my exam rooms and in my office the phone doesn't ring; it rings on my secretary's desk so she can screen all calls. Patients love speaking to a real person who knows them.
6/28/2011 A few years back when I was giving a talk on physician stress at a conference in Jamaica (there's the cure right there), a doctor stood up and said he had a practice of more than 4,000 patients and he became so burned out that he quit and was now working at a walk-in clinic. What a sad ending for the patients and for him. Here are some ideas he might have tried before it came to this.
6/20/2011 With the stock market recently scaring everyone to death, many MDs (including me) are nervously putting off retirement. I spoke with a number of semi-retired GPs and specialists from across Canada who are in their 70s, and the news is good.
6/6/2011 Most family physicians have never been taught how to properly delegate. The key is to shift the initiative. Get your staff to stop dumping the problems on you and instead bring you the solutions.
5/18/2011 Why is healthcare so expensive? Because doctors are expected to be perfect. If not, we have the patient, her family and friends, our professional college, the courts and the media looking over our shoulders. Today's patients are demanding and informed, and they don't want to get sick, wear out or die.
