The biggest challenge of every retail pharmacy business in today’s hyper-competitive market is finding the right formula to attract customers and keep them. Many businesses believe that the key to success is customer service satisfaction. But just satisfying customers doesn’t cut it anymore.
The slow roll-out of Canada’s cannabis retail market combined with the glacial speed of academic research means everything you and the government will be hearing about the health effects of legalization is based on outdated and often irrelevant data.
