Consumer Engagement

Using dollar- or time-weighted methods can yield quite different results

Pharmacist sisters say concept is ideal way to make waiting for scripts more enjoyable

Create, deliver and capture service value with 9 basic building blocks

Suppliers to the pharmacy retail industry met with chain and banner executives at Neighbourhood Pharmacies Association of Canada’s annual Expo and Conference.

Google, Shoppers Drug Mart and Canadian Tire are the most admired companies in Canada in 2017, according to the National Public Relations and Leger Corporate Reputation Study.