The critical components to develop exceptional staff, using the Finnish model
Pharmacy can learn from a world-class Finnish education system by bringing more prestige, calibre and preparedness to our managers. We can also creatively find ways to make the job more fun and autonomous. We can also shift to treating our lowest skilled staff to their potential instead of their current status quo.
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More Blog Posts In This Series
12/23/2024
Why should pharmacists avoid cutting their own lawns?
Easy question: what do you make per hour? Another easy question: how many hours would you have to work to buy freedom for something nagging you, that you are not the expert in anyway? By outsourcing, can you create a job for someone else. If so, it’s time to bet on yourself and outsource.
12/16/2024
Pharmacy is like jumping out of an airplane. You need a backup chute
It is much easier to fantasize about the various ways your pharmacy can be successful. We can picture a rising prescription volume, inventing new workflow to get medication reviews done efficiently, conducting a vaccine clinic or implementing robotics for blister packaging. However, the much harder mental exercise is imagining how your pharmacy can fail. It means predicting the unpredictable, without letting it control you.
12/9/2024
How do you avoid hurt feelings in your pharmacy?
As part of the duties of being a pharmacist, our job involves helping people when they are not at their best. Empathetically recognizing that they carry burdens with their visits to see us is the first step to being the helper (as bystander) instead of a combatant fighting against them. They do not necessarily mean to fight us, but we are just sometimes in their way. It is our job to recognize that and manage it.
