Blog

The patient-healthcare provider bond is an alliance of honesty, understanding and trust. In our best attempts to provide patient care, we sometimes fail to establish the required relationship based on the way a patient treats us or the staff. This can feel like an incompatibility or inability to connect in a collaborative way.

For some reason, seeing that email from the College telling me I’ve been selected to take an online continuing competency test raises my anxiety levels. I did mine quickly, just to put it in the rear view mirror.

Given the pace of technology, surely remote pacemaker care is in our futures.

The pharmacist personality is commonly a confrontation-avoider. We will often put ourselves out for the sake of others. People are used to getting our attention whenever they want it, no matter how small their query.

Solid accounting practices are fundamental to enhancing and preserving the value of your pharmacy business. The converse, of course, is also true: bad accounting can undermine pharmacist-owners' ability to sell their pharmacy when, how and for how much they hope to.

To some reading this column, the word "intentional" will hit you like a punch in the nose. It will possess your attention and inspire your action. Intentionality does not discriminate. It is a principle that will serve all who choose to adopt it. I have yet to find anyone who has not benefited from intentionality.

As I’ve matured, I’ve learned that emotional intelligence, building resiliency and being able to regulate myself are extremely important life skills. In this new blog series I hope to share ideas to help you build these skills to manage burnout.

For the past five years my work portfolio has been a mix of corporate and independent pharmacy work. I have a day job at a corporate pharmacy as a practising pharmacist/pharmacy manager that I spend close to 40 hours per week at and own two pharmacies well outside of the trading area to avoid any conflict of interest.