Channel your inner Buddha to achieve peace with patientsWhen the ER is fraught with angry patients, just enlighten up A confident doctor is a resilient doctorNegativity can cause even accomplished individuals to feel inadequate, but self-confidence can be rebuilt Defining a ‘professional’ attitude Making medicine magical Dr. Lalit Chawla uses sleight of hand to put patients at ease and help their recovery Alberta college sees spike in complaints ‘It’s my back, Doctor.’ Oh, really? When the unique opportunity comes along to expose the lies of a fibbing patient, do as Osler says: Seize the day! Treat your medical secretary like royalty for the job she does Nine tips to keep your key employee happy with competitive benefits, support, proper equipment and appreciation Letter: Capitation curiosity Firm fights online libel against MDs How to handle the worst mail doctors receive ‘Confidential’ letters from patients’ family members must be dealt with openly and fairly, with some exceptions for anonymity First Previous 85 86 87 88 89 Next Last
