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Jesse McCullough

Founder, Keystone Pharmacy Insights

Author Profile

Jesse McCullough is the founder at Keystone Pharmacy Insights, Cochranton, Pennsylvania, and a frequent presenter at Pharmacy U.

ARTICLES BY THIS AUTHOR

  • 1/31/2024

    Get the negative to make positive change in your pharmacy

    I have had many negative results as a pharmacist, as a manager, and as a leader. But I learned over time (and you will, too) that those negative results showed me how to improve, as long as I 'got the negative.'
  • 1/29/2024

    The hope of healthcare—none of us versus all of us

    The different perspectives we have acquired through our pharmacy careers bring value to the overall care that can be provided. But we must be willing to share the wisdom we have acquired, and more so, we must be willing to listen to the wisdom being shared so that it can produce the best value.
  • 1/22/2024

    The hope of healthcare—the recap

    For some time now, I have been wrestling with this topic of the hope of healthcare. Deep down we all recognize not just the opportunity, but the need for healthcare to improve. How will this happen? Truth be told, there are many pieces that will contribute to the solution. What roles will pharmacists play in this solution? What roles can pharmacists play in this solution?
  • 12/25/2023

    Jesse’s predictions for pharmacists in 2024

    The beginning of a new year often has people looking hopeful at the possibility of what may be. Yet we know the vast majority of people who set New Year’s resolutions drop them within days or weeks of starting them. And they do this year after year.
  • 12/11/2023

    The hope of healthcare – trade-offs!

    Within the world of pharmacy, we must be intentional to show the value that is provided to our patients. In the absence of recognizing the value, a patient can become disengaged with his care.
  • 12/4/2023

    The hope of healthcare—value-add or adding value?

    If your experience is anything like mine, the ability to add value to our patients and customers is a seismic shift! I wish I could say it is just as easy as offering value-add programs, but it not. Adding value is an intentional effort to make a relevant impact in the lives of the patients we serve. Adding value is key to leading patients to better health.
  • 11/27/2023

    The hope of healthcare – the value circle

    There are far too many times when a patient is diagnosed, a medication is prescribed, and the timeline to assess success or failure of the therapy is not defined in a timely or meaningful way. It is like a circle that is incomplete.
  • 11/20/2023

    The hope of healthcare – the creation of value

    Value is what we must set out to deliver. Every day. To every patient we serve. Pharmacists are the Hope of Healthcare (at least partly) because we can deliver that value and have that impact. We are accessible to so many people. Yet here also lies the challenge: are we delivering value? How do you know you are delivering value?
  • 11/6/2023

    The hope of healthcare—pharmacists must be bigger

    For pharmacists to be the hope of healthcare, we must be ready to articulate the unique problems that we solve. We know we can solve problems. Some of the problems we solve are expressly defined by a local, regional, or national agency. Some are because of our unique positioning within the larger healthcare system where no law or regulation provides comment or limitation.
  • 10/30/2023

    The hope of healthcare – pharmacists solve problems

    Pharmacists are paid to solve problems. Truth be told, every person on planet Earth is paid for the exact same reason. Everyone is paid to solve problems. The chef is paid to solve the problem of people being hungry. The lawyer is paid to solve legal problems. Pharmacists are paid to solve drug-related problems.